Frequently asked questions


What is the Online Health Checker?

The YorWellbeing health checker is designed by City of York Council to calculate your risk of developing diabetes and cardiovascular disease in the next ten years.

The health checker will help you understand your risk, and will give you information about how you can protect your health. Depending on your results, you may also be invited for a personalised health check appointment.

What will I be asked to do?

You will be asked to provide some information about your current health. For example, health conditions you have or medicines you take. You will also be asked a small number of questions about your family medical history. We will also ask some questions about you, such as your name, age, and postcode.

Is this suitable for me?

Please be aware we will be unable to calculate your risk of developing diabetes if you already have a diagnosis of type 1 or type 2 diabetes. We will be unable to calculate your risk of developing cardiovascular disease if you have a diagnosis of coronary heart disease (including angina or heart attack) or if you have had a stroke or mini stroke (transient ischaemic attack). You may still find it helpful to use the links at the bottom of the website homepage for information and advice.

If you have a diagnosis of any of the following conditions, you will not be eligible for a YorWellbeing health check with a Wellbeing Officer. However, depending on what condition you have, you may still receive your 10 year risk score of developing diabetes and cardiovascular disease:

  • Coronary heart disease
  • Chronic kidney disease (CKD - stages 3, 4 or 5)
  • Diabetes (type 1 or 2)
  • High blood pressure (hypertension)
  • Atrial fibrillation
  • High cholesterol (hypercholesterolaemia)
  • Peripheral arterial disease (PAD)
  • Heart failure
  • Mini stroke (transient ischaemic attack/TIA)
  • Stroke
  • Statins to lower cholesterol

If you have any of the above conditions you are not eligible for a YorWellbeing health check because you should currently be under the care of your GP. We recommend that you contact your GP if you are concerned about your health, particularly if you have not done so recently.

Do I need to do anything before I start?

Most of the questions are easy to answer. If you do not know your current weight, it may be helpful to weigh yourself before starting. Also, if you have recently been told your blood pressure, it would be helpful to find your reading. However, this is not essential. You can complete the questionnaire without knowing your blood pressure or cholesterol ratio, do not worry if you do not know your scores.

How long will it take?

This questionnaire is very short, most people complete it in 5 – 10 minutes.

What will happen when I am finished?

This questionnaire will explain your risk of developing diabetes or cardiovascular disease within the next ten years. You will be offered some information about ways to keep your risk low and to protect your health. Depending on your results, you may also be invited for a personalised health check appointment. If this happens you will be given some information about how to book an appointment.

What will happen to my information?

We will store your information securely. If you attend a health check appointment we will share your information and the results of your health check with your GP. We may share anonymised data with individuals in external organisations who are supporting us to evaluate the service. To find out more, please read our Privacy notice.


If your question has not been answered please contact us and we will answer it in person.

Email: yorwellbeing@york.gov.uk

Telephone: 01904 553377

Facebook: YorWellbeing

Twitter: @YorWellbeing